ADRIA LUXURY TRAVEL
Anchored in Excellence ...
how to book
How to Book?
PRIVATE EXCURSIONS | BOATS TOURS | TAILOR MADE TRIPS | TRANSPORTATION SERVICES
1. Book Online
If you decide that you would like to proceed with the booking of a selected service, please click on the appropriate “Book Now” button. You will be walked through the process as you enter all of the necessary information that is required to book your service, which includes completing a full payment at the time of booking or Payment in Cash upon arrival.
Our services may include additional/optional services that you may choose from, along with their additional charges. Once you complete the booking process, you will receive a confirmation of payment along with an invoice/voucher delivered to your email address provided. If you choose to Pay in Cash upon arrival, our Customer Service will contact you with further reservation instructions.
If you have any special requests or in case that certain service is not listed as an additional/optional service in the “Book Now” page, please send us an inquiry or email instead.
2. Send Inquiry
If you prefer this booking option, please fill inquiry form presented within the selected service and allow us up to 24 hours to get back to you. Please make sure to choose or state any optional services, or requests that you may have prior to sending your inquiry so that we are able to provide you with a precise quote. All inclusions will be stated in the email and/or attached brochure. Once you decide to book a service(s) with us, we will provide you with a pre-invoice along with further instructions on how to continue with the reservation process.
We will keep your reservation on hold for up to a maximum of 48 hours (depending on the service) unless receiving payment/guarantee of payment. Your reservation is only considered confirmed once you have finished the process and have received a confirmation email and/or voucher.
3. Inquiry via E-mail
You can also contact us directly via email and let us know what we can do to help make your trip as memorable as possible while receiving recommendations, and special care to make any one of our services an unforgettable experience
If you do not receive a reply within 24 hours during any point, please make sure to check your junk/spam folder or contact us at email@example.com.
Please Read Our General Terms & Conditions:
A spectacular day trip to Montenegro with Ivan and Marianja
Bucket list - tick
Top Rate Service on an Extraordinary Tour
Day for the record books!
What an amazing boat day!
Magical Day Island Hopping
Superb private boat tour !
Amazing boat excursion around the Elaphite islands!
A highlight of our trip!
Amazing Private Tours
Wonderful boat day!
1 million stars ! Best of the best !
8 hour boat trip in Dubrovnik
A day we will never forget!
Perfect day on the Elaphite Islands
A brilliant day out in Mostar
The best travel experience in Croatia
Great Luxury Experience
Excellent travel agency!!
Professional and Turnkey operation to make your trip to Croatia Special
Great organization and amazing tour
Superb, Flawless Service!
A fantastic five star experience
Multiple private tours, Great Experience!
So glad I used these guys
Methods and Dynamic of Payment
Methods of Payment
1. ONLINE PAYMENT VIA CREDIT/DEBIT CARD (Visa & MasterCard Only!)
We have provided an online credit card payment option in cooperation with PBZ Card and our business bank Privredna Banka Zagreb d.d. (Member of Bank of Intesa Sanpaolo Group). If you choose this payment method, you can proceed with payment after selecting “Book Now”.
Your payment will be conducted through our WooCommerce Web Shop and your credit card transaction will be processed by the CorvusPay payment institution.
If you require more information before booking and payment, please choose the “Send Inquiry” option instead. Once you gather all the necessary information, and after you confirm that you would like to proceed with payment, you will receive an email with your pre-invoice and a link to our website payment section along with the instructions on how to process your payment.
When charging your credit card, the same amount is converted into your country’s currency according to the exchange rate of credit card associations and banks, thus creating the possibility of a slight difference than quoted.
Adria Luxury Travel Ltd, PBZ Card, and CorvusPay guarantee the security of your online purchases through the use of 3D safety standards laid down by Visa International (Verified by Visa) and MasterCard Worldwide (MasterCard Secure Code).
2. WIRE TRANSFER
You may also choose to pay for your services via wire transfer of funds. If you decide that this is the best payment method for you, you will find our account information below, and it will also be sent to you via email once you confirm that this is your desired payment method.
3. PAYMENT UPON ARRIVAL
If you don’t find an advance payment as the most suitable payment option, you can make the payment for your selected service upon arrival.
If you choose this option, you will receive a pre-authorization link that will be sent to you 7 days prior to the start of your booked service. Your credit card WILL NOT be charged! Pre-authorized funds will be kept as a guarantee that you will attend the reserved service.
Your reservation is considered confirmed the moment that we receive confirmation of pre-authorized funds through our payment system.
Once the service has been completed and the payment has been made, we will release the pre-authorized funds, and you will receive your final invoice and voucher for delivered and executed service/s.
If you fail to pay for your services according to the agreement, pre-authorized funds will be charged according to our General Terms and Conditions.
Dynamic of Payment
Total Amount in Advance
Adria Luxury Travel Ltd requires 100% of the total amount to be paid either in advance via credit card, or wire transfer, or upon meeting with our representative prior to any services with a credit card or cash.
Please read our General Terms & Conditions to learn more about refunds and our cancelation policy!
- Adria Luxury Travel Ltd is only able to accept Visa or MasterCard.
If you do not have one of these credit cards, please refer to any of our other methods of payment listed above.
- Upon receiving our offer, please direct your attention to the payment due date, as delay of payment could result in cancellation.
- Bank transaction fees are paid by the customer/guest
- After submitting your payment, the customer/guest is obligated to send confirmation of payment via email (this regulation applies only to Wire Transfer of funds)
- Upon receiving proof of payment (Confirmation of Credit Card Transaction, Credit Card Authorization Form, Letter of Guarantee, or copy of your Bank Transfer), your reservation will be considered as confirmed! Our Customer service will send you an invoice and/or voucher within 24 hours.
- If you do not hear back from an Adria Luxury Travel Ltd Customer Service within 48 hours at any point during the reservation process, please make sure to first check your spam/junk folder, and contact us at firstname.lastname@example.org
Adria Luxury Travel, d.o.o., Svetog Križa 3, 20000 Dubrovnik, Croatia, OIB/PIN: 69841450761
Bank Info: Privredna Banka Zagreb d.d., Radnička Cesta 50, HR-10000 Zagreb
IBAN: HR212340009 1111081501
SWIFT Code: PBZGHR2X